Help CenterAccount & billingLogin & security

Resetting your password

Getting back in when you've forgotten your password.

Web + app


If you've forgotten your password, you can get back in straight from the sign-in screen — cori emails you a reset link. This guide walks through it.

You do this on the sign-in screen

Unlike changing your password, resetting works without you being signed in — all you need is access to your email inbox.

How to reset your password

1
Enter your email

On the sign-in screen, type in your email address and continue.

2
Choose Forgot your password?

Tap Forgot your password?. cori sends you an email with a reset link and confirms with "Reset mail sent!".

3
Open the link and set a new password

Open the email, click the link and choose a new password. Then sign in with it.

No email?

Check your spam folder first, and make sure you didn't mistype the address. If still nothing arrives, there may be no cori account at that address — for security reasons, cori doesn't say whether an address is registered.

Signed in with Google or Apple?

If you sign in via Google or Apple you don't have a cori password, so there's nothing to reset. In that case, simply sign in again with the same provider.

What's next?

Still need help?

Can’t find what you’re looking for? Send us a message and our team will get back to you.

Contact support