Creating an event
Set up an event in cori Tickets — from a cori appointment or from scratch, with or without a choir, and how to pick your selling identity.
Web only
cori Tickets runs in your browser at tickets.cori.music. There's no separate app for it — the cori app links there and opens the shop in your browser.
Before you can sell tickets, cori Tickets needs an event: a title, a date — and the detail of who's selling and who gets the money. Setting one up takes a minute and costs nothing; the event starts as a draft and is invisible to everyone until you publish it.
Anyone with a cori account can create an event — you don't need a choir. Only if a choir is meant to sell (and receive the money) do you have to be choir director or admin in that choir.
What you have to decide while setting it up: the name you'll be selling under. You don't need bank details yet — those come up just before you publish.
Two routes into the same event
Go to tickets.cori.music and sign in with your cori account. You land on Your events.
If the concert is already in your cori calendar, there's an even shorter route: open the appointment in cori and click “Sell tickets”. That takes you straight to the next step, with the form already filled in.
The “Create new event” dialog opens. The very first time round, the button is part of the empty start page.
If you manage at least one choir, you get a choice at the top:
- From a cori appointment — “Start with a concert that's already in your cori calendar — the title, date and description are carried over.” The list contains the appointments of all the choirs you manage, grouped by choir; cancelled appointments and birthdays are left out.
- Blank event — you type in the “Event title” and “Date & time” yourself.
If you don't manage a choir, there's no choice to make: only the blank event is available.
For a blank event you can pick a choir under “Choir (optional)” or leave “Just me — no choir” as it is. Here the choir only decides who may help manage it: its choir leadership and admins end up on the event's team. If you start from a cori appointment, the choir is already set by that appointment.
Under “Selling as” you choose who's selling. If you don't have a selling identity yet, the dialog shows the form for creating one right away. See the next section.
A click on “Create event” sets the event up as a draft and takes you into its management area. From there you can “add categories and a seating plan, enter tax details and publish”.
The selling identity
The selling identity is the most important decision in this dialog. cori describes it like this: “This name appears on the buyer's receipt and receives the payout for this event.”
It's more than a label. It's your buyers' contractual counterpart, the recipient of the money and the bracket under which invoice numbers are counted consecutively. That's also why the Stripe account hangs off it — one selling identity, one Stripe onboarding, no matter how many events run underneath it.
When creating one you provide:
- a name (the “Who's selling?” field, e.g. “St Anne's Church Choir”),
- who it belongs to: “Sell as myself” or “Sell as <choir name>”. Choirs are only offered if you manage them as choir director or admin.
Creating one produces a real Stripe account, and Stripe accounts can't be deleted afterwards. Later you can only archive an identity — it then disappears from the picker, but existing events carry on running underneath it and keep their invoice numbers. So don't create any “just to try it out”, and type the name correctly.
Several selling identities are allowed and make sense if you sell under more than one name — for two choirs, say, or for the association and for yourself privately. The “Sell under a new name …” entry in the picker lets you create another one without leaving the dialog.
The organizer agreement
When creating a selling identity you have to accept the cori Tickets Organizer Agreement — the checkbox is mandatory, otherwise the create button stays locked:
I have read and accept the cori Tickets Organizer Agreement. I am selling as a business or organization, not as a consumer.
cori records the time and the version of the agreement along with it. Your consent applies per selling identity: if you create a second one later, you have to agree again.
It governs the relationship between you and cori when selling tickets — roles and responsibilities, payments through Stripe, the booking fee, discount codes and complimentary tickets, refunds and chargebacks, taxes and invoices. The full text is at tickets.cori.music/organizer-terms. It's currently available in English only; that is also the authoritative version. Read it before you agree — it's short, but among other things it decides who bears a discount and who bears a chargeback.
What's already decided afterwards — and what isn't
Right after creating it:
- The event is a draft. Nobody outside the team can see it.
- The currency is euro and can't be changed. The time zone is set to Europe/Berlin and can be changed under General.
- The seating is set to general admission. There's no switch for it: it changes to “reserved seating” automatically as soon as you save a seating plan.
- The legal name, address, VAT ID and contact email are taken from the selling identity, as far as they're stored there — you can override them per event under Tax & Legal.
- There's still no ticket category. Without at least one, you can't sell anything.
Even if you started from a cori appointment: the title, date and description were copied once. If you move the appointment in cori later, the event in the ticket shop stays where it was. Change the date there under General in that case.
Getting rid of an event again
As long as not a single ticket has been issued, you can delete the event under General — “Removes the event from the shop and your dashboard. This can't be undone.”
As soon as tickets have been sold, deleting is blocked: “Events with sold tickets can't be deleted — cancel the event instead.” Cancelling pulls the event out of the shop and marks it as cancelled, but leaves the purchase history intact. That applies even if the tickets were refunded later.
What's next?
- To make payouts possible: Setting up payouts
- Adding prices and ticket types: Ticket categories and prices
- Who pays the fee: Fees and taxes
- The product overview: What is cori Tickets?
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