Invoices and payment method
Download invoices, adjust the billing address and change the payment method on file.
Web only
All the receipts and payment details for your subscription live in the customer portal of Stripe, our payment provider. That's where you download invoices and change your payment method. This guide shows you how to get there.
Invoices and the payment method are managed by the choir leadership and admins — the same people who manage the subscription. This works in the web app only.
Getting to the customer portal
In the web app, go to Subscription.
Click Manage Subscription. You'll land in Stripe's customer portal.
Viewing and downloading invoices
In the portal you'll find your choir's complete invoice history. You can open and download every invoice there as a PDF. Stripe also sends the receipts out by email automatically.
Changing the payment method
The portal is also where you add a new payment method or update a card that's about to expire. Credit card, PayPal and SEPA direct debit are supported; institutions can pay by invoice.
Billing address
You provide your billing address when you take out the subscription. You can change it at any time later in the customer portal.
If you need an invoice with particular details — with a VAT ID, for instance, or as an official institutional invoice — it's best to contact support directly at info@getcori.app.
What's next?
- What a seat costs: How billing works
- If a payment fails: Payment failed
- Change your plan: Changing your plan
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