Publishing and sharing your event
What cori Tickets requires before you publish, how to control the sales window, where the public storefront page lives — and how to unpublish or cancel an event.
Web only
cori Tickets runs in your browser at tickets.cori.music. There's no separate app for it — the cori app simply links there and opens the shop in your browser.
A new event starts life as a draft: only you and your team can see it, and there's no public page yet. Publishing makes it reachable on the storefront — and a second, entirely separate switch controls when people can actually buy.
cori Tickets only lets an event go live once Stripe payout onboarding is finished and the organizer's legal name and address are on file. Both are checked by the server, not just the interface — there's no way around either of them.
The pre-publish checklist
While the event is a draft, the overview shows a "Before you publish" box with four items, each with a button that takes you straight to the right place:
| Item | Where | Blocks publishing? |
|---|---|---|
| Event title & date set | General | no |
| Add at least one ticket category | Categories & seats | no |
| Add the organizer's name & address | Tax & legal | yes |
| Finish Stripe payout onboarding | Payouts | yes |
"Add at least one ticket category" is a hint, not a block. You can publish an event with no categories at all — buyers then land on a storefront page with nothing to buy. So tick this one off honestly yourself before you hand out the link.
If either of the two real criteria is missing, the Publish button is greyed out. Clicking it still gets you somewhere — cori jumps to the Payouts section. And if publishing fails on the server, cori Tickets doesn't show a cryptic error but the actual reason, plus a button that takes you where it can be fixed ("Add seller details" or "Set up payouts").
Publishing
In your event, go to Overview. That's where the checklist and the button live.
Once everything is in place, the event switches to "published" immediately. The box becomes "Your event is live — buyers can find and purchase tickets on the storefront."
View public page opens the storefront in a new tab — exactly as a buyer sees it. Check the title, date, venue, prices and the organizer notice "Sold by …" here.
The sales window is a different thing
Publishing makes the page visible. When buying is possible is set under General›Ticket sales window. That way you can announce a concert today and open the presale on a fixed date.
- Sales start — leave blank to sell as soon as the event is published. Before that, buyers see: "Ticket sales open on <date>. Come back then to buy your tickets."
- Sales end — leave blank to close sales when the concert ends; if the event has no end time, sales close when the concert starts. After that the page reads "Ticket sales for this event have closed."
You don't have to stop sales manually on concert day. Without a sales end of your own, cori Tickets closes them at the end — or the start — of the event at the latest. If you want to close the evening before so the box office takes over, enter your own sales end.
These limits apply on the server for every reservation and at checkout — an old link to the purchase page won't help anyone reopen sales after hours.
Sharing the storefront page
Your event's public address is the page that opens behind "View public page" — at tickets.cori.music. There's no dedicated "Copy link" button for it: open the page and copy the address from your browser's address bar. You can put that link anywhere — in the newsletter, on posters as a QR code, on the association's website or in your choir group chat.
The overview also has a "Show on the cori Tickets front page" switch: that makes your event appear in the public cori Tickets listing, where anyone can browse. The switch is independent of publishing — an event can be live and sellable via the link without being listed publicly.
When you share the link in a messenger or on social media, cori Tickets builds the preview card automatically from the title, description and the event image you uploaded. So upload that image before you spread the link.
Taking it back: unpublish or cancel
For a live event, the overview has two buttons side by side. They do different things:
- Unpublish sets the event back to draft. The public page is gone immediately and nothing more can be bought. Meant for "that was too early" or "we still have to change the date". One click on Publish brings it back.
- Cancel event also takes it down and additionally marks it as cancelled: "This event is cancelled — it's hidden from the storefront." cori asks first. Later you can reopen it via Re-publish.
Neither unpublishing nor cancelling sends a message to people who have already bought, and neither one refunds any money. Tickets already sold stay valid and still scan. If a concert really is off, tell your buyers yourself and actively refund the orders.
You can only delete an event while nothing has been sold — otherwise cori Tickets replies with "Events with sold tickets cannot be deleted — cancel the event instead."
Before the rush
If you're expecting a quick sell-out, turn on the High demand switch under General. It shortens how long a seat stays reserved for a buyer during checkout — 5 minutes instead of 10 — so abandoned carts return to sale faster. You don't need it for a relaxed parish concert; with a small allocation and an announced sales start it's worth it.
What's next?
- Getting ready beforehand: Ticket categories and prices and Drawing a seating plan
- A prerequisite for going live: Setting up payouts
- Once you're selling: Keeping an eye on orders
- On concert night: Admission with the ticket scanner
- Launch offers: Promo codes
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