Pinning messages

A pinned message sits at the top of the chat, right below the chat's name. That way everyone finds the rehearsal times, the link to Files or the announcement about the concert outfit without scrolling back. Whoever manages the chat can pin: in the choir-wide chat that means only the choir leadership and the admins, in a private chat both of you.

Pinning a message

1. 1
   Open the message's menu

   Web app

   Hover over the message and click the small arrow at the top right of the speech bubble.

   Mobile app

   Tap the message. For a survey, press and hold the question instead, because tapping an option counts as a vote.
2. 2
   Choose “Pin”

   The message appears straight away in the banner at the top of the chat, and a small pin appears next to its time.

The history then shows the line "Anna pinned a message" (for yourself: "You pinned a message"). Clicking or tapping it jumps to the pinned message. Nobody gets a notification on their phone for this, and the line doesn't count as an unread message.

You can pin text messages, messages with files or songs, surveys and the cards of practice plans. Deleted messages and notice lines such as "Anna pinned a message" can't be pinned.

The banner at the top of the chat

The banner shows one pinned message at a time, the most recently pinned first. Above it it says Pinned message, or with several, for example, Pinned message 2 of 3.

• Click or tap the banner: cori jumps to the message and briefly highlights it. The banner then switches to the next older pinned message, and after the oldest it starts again from the front.
• Only one pinned message: On the right of the banner there's a crossed-out pin. Anyone who can pin unpins the message directly with it.
• Several pinned messages: On the right of the banner there's a list icon. It opens the list of all pinned messages.

If a pinned message is far back, cori loads the older messages and then jumps to it.

All pinned messages

In the Pinned messages list, the most recently pinned is at the top. Each entry shows who wrote the message, when, and the beginning of the text; for a survey, the question. Clicking or tapping an entry closes the list and jumps to the message. Anyone who can pin sees the crossed-out pin next to each entry for unpinning.

Unpinning a message

You can unpin a message in three ways:

• in the message's menu with Unpin,
• via the crossed-out pin in the banner, if only one message is pinned,
• via the crossed-out pin in the Pinned messages list.

Unpinning doesn't add a line to the history. If a pinned message is deleted, it also disappears from the banner and the list.

Good to know

• No limit: A chat can have as many pinned messages as you like. To keep the banner tidy, it's best to unpin whatever is no longer current.
• New to the chat: In the choir-wide chat, the voice chats and the parents' chat, new members also see all pinned messages. In your own groups and private chats, anyone who joins later only sees messages from when they joined, and so only the pinned ones from that time.
• Web and app: Pinned messages are the same on all devices.

If it doesn't work

• "Pin" is missing from the menu: You don't manage this chat. In the choir-wide chat only the choir leadership and the admins pin, in your own group its admins. Ask one of them to do it.
• The crossed-out pin is missing from the banner: If several messages are pinned, first open the list via the list icon and unpin the message there.
• No menu opens for a survey: In the app, press and hold the survey's question instead of tapping it. If you press and hold an option, a normal survey opens the overview of votes instead. On the web, use the small arrow at the top right.

What's next?

• What else there is in the chats: Chats and surveys
• Who manages which chat: Group chats
• Address someone directly: Mentioning someone with @