Every ticket cori Tickets sends out is a PDF with its own code for admission. You decide what it looks like in the ticket designer: you start from a ready-made template, upload your own background or begin with a blank ticket, and place the code on it along with the fields that cori fills with each buyer's details. If you don't design anything, every ticket gets cori's standard design.
Without your own design
The standard ticket is landscape and split in two. On the left are the cori logo, the date and time in the event's time zone, the title, the venue, the category, the seat (or “General admission”), the holder's name on personalised tickets and, at the very bottom, the order number. On the right, on a blue section, the code sits on a white panel. For many concerts that's all you need.
If a category sells several fares, the fare appears on the ticket too, for example “Stalls – Reduced”. That way door staff can see who has to show proof.
Creating your own design
- Open the ticket designer
In the event, choose Ticket designer on the left. If you've already saved a design, the editor opens exactly that one. Otherwise it starts with the “Blue” template.
- Choose a starting point
Under “Ticket design” you'll find the three templates “Blue”, “Midnight” and “Violet”: flat colour areas with a tear-off stub, with all the fields already in place. Next to them there's “Upload” for your own background (PNG, JPG or PDF) and “Blank” for a white ticket that only holds the code and the event name.
- Add and place fields
Use the rail next to the ticket to add fields: under “Event” the event name, date & time and the venue, under “Seating” section, row and seat, under “Ticket info” ticket type, price and order id, under “Customer” the customer name. Each field shows a sample value in the editor. Drag it into place. Press Del to remove the selected field.
- Adjust a field or the code
Click an element. On the right you set “Font” (Helvetica, Times or Courier), “Size (pt)”, “Bold”, “Colour” and “Rotation (°)” for text, and “Code type”, size, colour, “Contrast plate” and rotation for the code. For alignment, the gear icon with the “Snapping” settings helps (to objects, to the grid, when rotating).
- Name it and save
Enter a “Template name” at the top and choose Save template. cori confirms “Ticket template saved.” Via Preview PDF in that message you open a sample ticket with dummy data and check that everything is in the right place.
The code has to stay scannable
Every ticket needs exactly one code. You can move it, enlarge it and restyle it, but not delete it (“The ticket needs a code — you can move or restyle it, but not remove the only one.”). You can choose between “QR code”, “Barcode (Code 128)” and “Barcode (EAN-13)”.
The contrast plate is switched on at first: it “prints the code black on a white panel, so scanners always find it”. If you switch it off, the editor warns you: “You are responsible for these tickets scanning.” On a dark or busy background the code can then no longer be scanned, and you can't correct a ticket that has already been sent.
Your own background and format
If you upload your own background via “Upload”, it determines the ticket's format. For a PDF, the editor shows the first page. So that the ticket prints sharply, the “Upload” card gives the right pixel size for 300 dpi (2479 × 1167 px for the standard format).
Only for the blank ticket do you choose the format yourself, below the ticket: “Ticket landscape (595×280)”, “A6 landscape (420×298)”, “A5 landscape (595×420)” or “A4 portrait (595×842)”.
If a PDF can't be used, the editor reports: “Could not render that PDF. Try a PNG/JPG background instead.”
Which tickets the design applies to
A saved design applies to this one event and to all tickets issued from now on: purchased tickets, complimentary tickets and the tickets you print for the box office or for sending by post. PDFs that have already been sent don't change. If you send an order its tickets again via “Resend tickets”, cori generates the PDFs afresh, so in the current design.
If it doesn't work
- “Only the people who manage the selling identity … can save a design”: you're on the event's team but don't manage the selling identity. Ask the person it belongs to, or the choir leadership, to save the design.
- “Your saved design couldn't be loaded. If you save now, you'll replace it.”: the editor then shows the “Blue” template instead of your design. Reload the page before you save anything.
- “Could not save the ticket template.”: saving failed. Your draft stays in the editor; try again.
- “Could not generate that design. Try another one.”: the template couldn't be built in the browser. Choose a different one or reload the page.
What's next?
- What's in the ticket email: Buying tickets
- Sending printed tickets: Sending tickets by post
- Checking the code at the door: Admission with the ticket scanner
- Resending tickets: Keeping an eye on your orders